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Consumer Warning - Do not ever use Grays Online to buy anything other an consumables, there post sales warrenty and customer service is atrocious. They have not only made the process as difficult as possible but then never respond to requests. Even after there own...
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#764157
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I bought a queen size mattress on line. I was provided with a tracking number linked to TOLL couriers. Tracking showed that Item had an estimated arrival on Monday 2nd, and I had paid for Item on 25th November through pay pal. I rang TOLL and wanted to confirm hat...
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#461913
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I bought an item and was not able to pickup at the specified time and advised them via telephone. They later told me I could not pick up my item and had forfeited it. After weeks and months of persisting with them they finally agreed to let me take the item. How...
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Anonymous
rightfully angry

as I said in my post they told me I could pick it up on the day I went there. No it WAS NOT CHRISTMAS EVE and so what if it was, the fact is they said to come and get it that ...

Anonymous
Bargain Hunter

Sounds bad experience but as previous said the terms do state conditions clearly. Like anything, read all the fine print.

#295365
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